Shipping & Delivery

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Shipping & Delivery

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We dispatch all orders, unless otherwise stated within three working day of receiving payment confirmation. If you pay via credit card we receive payment confirmation automatically as soon as you’ve paid.

Courier delivery takes 1 to 7 working days depending on the order’s destination.

Courier deliveries are made Monday to Friday between 9am and 5pm. There are no deliveries on weekends or public holidays. If you live in a main city centre, your order will take between 2-3 days. If you live in a remote area it could take up to 7 days. Please do not hesitate to contact us if you wish to get a more exact estimate.

Collections

Orders can be collected from our address in Hillcrest Durban, please choose this option at checkout. We will be in contact with you once the order has been placed and payment has been received.

Late Deliveries

Unforeseen circumstances e.g. adverse weather, closed roads, strikes etc. could prolong the delivery time. This is rare but it does happen, so ‘late’ delivery is not a ground for refund or cancellation of the order. However if your delivery has not been delivered after the estimated times shown above, please contact us with so that we can follow up on the matter.

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